Return / Refund Policy

Return / Exchange Policy

If the storeroom rack is found with any defects, please inform our customer support team via WhatsApp at +65 8241 0032 within 3 days after installation is done. If product is found with any manufacturing defect prior to installation, we will be offering a one-to-one exchange for our customers. Our installation team will carefully inspect the storeroom rack before the installation process.


Workmanship Warranty

A 30-day workmanship warranty is provided to every customer that has engaged and used our storeroom rack services. If any issues develop during this warranty period, the customer must immediately contact our customer service team via WhatsApp at +65 8241 0032.

In the case of an unfinished and/or unfulfilled job, we take the full responsibility and refund the service cost. Note that this will only be possible if it is reported during the warranty period.


Order Cancellation / Rescheduling

For order cancellations and rescheduling of storeroom rack service, please WhatsApp us at +65 8241 0032.

Note: The rescheduling will be planned based on our time slot availability. If we are not available on your preferred date, we will have to set another date for the service to be done.


Delivery & Scheduling Appointment

Once you have placed your order, please WhatsApp us at +65 8241 0032 to schedule a service appointment date. Our prices stated are inclusive of delivery and installation charges.

A1 Storeroom Rack Singapore is currently only serving local (Singapore) orders.


Contact Us

WhatsApp: +65 8241 0032

Call: +65 3165 4436


Address: 1090 Lower Delta Road #03-07N Singapore 169201

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